Terms of use
At SaaS Elite Academy, we are committed to providing you with the highest quality educational resources and support. We understand that purchasing an online course is a significant investment, and we want you to feel confident in your decision. To ensure your satisfaction, we have established the following refund policy:
1. 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all of our courses. If you are not completely satisfied with your purchase, you may request a full refund within 30 days of the date of purchase. This policy is designed to give you peace of mind as you explore our content and resources.
2. Eligibility for Refunds
To be eligible for a refund, you must meet the following criteria:
- The refund request must be made within 30 days of the original purchase date.
- You must provide a valid reason for your dissatisfaction with the course.
- You may be asked to provide proof that you have completed at least 50% of the course content. This requirement ensures that students have made a genuine effort to engage with the material before requesting a refund.
3. How to Request a Refund
To request a refund, please contact our support team at contact@saaseliteacademy.com with the following information:
- Your full name and email address used for the purchase.
- The course name and date of purchase.
- A brief explanation of why you are requesting a refund.
Our team will review your request and respond within 5-7 business days. If your refund is approved, it will be processed within 10 business days, and the funds will be returned to the original payment method used for the purchase.
4. Exceptions
Please note that refunds are not available for the following:
- Courses purchased at a discounted price during special promotions or sales.
- If you have accessed more than 50% of the course content or downloaded significant portions of the material.
- If the refund request is made after the 30-day period.
5. Course Updates and Changes
SaaS Elite Academy reserves the right to update and modify course content. Refunds will not be provided for changes or updates to the course material, as these updates are designed to improve the overall learning experience.
6. Support and Assistance
We are dedicated to helping you succeed in your SaaS journey. If you encounter any issues or need assistance with the course, please reach out to our support team before requesting a refund. We are here to help you make the most of your investment.
7. Contact Information
If you have any questions or concerns about our refund policy, please do not hesitate to contact us at contact@saaseliteacademy.com. We are here to support you every step of the way.
By purchasing a course from SaaS Elite Academy, you agree to this refund policy. We are confident that our courses will provide you with the tools and knowledge you need to succeed, but we understand that circumstances may change, and we are here to ensure your satisfaction.